Our 1 Year Warranty

How it works

Our jewellery is crafted to a high quality and each piece comes with a 1-year warranty. This means that with a valid proof of purchase, we are happy to exchange all pieces that have manufacturing faults up to 1 year.

A close up of a woman's hand, placed on top of a book, wearing a FIYAH Silver Adjustable Plume Ring.
A close up of the FIYAH Adjustable Silver Plume Ring in front of a white background
A close up of a woman's hands wearing the FIYAH Adjustable Uncut Gem Ring - Green Fluorite, FIYAH Adjustable Uncut Gem Ring - Citrine, FIYAH Adjustable Uncut Gem Ring - Clear Quartz and the FIYAH Silver Adjustable Claw Midi Ring

What doesn't this cover?

  • Lost pieces
  • Any silver pieces that have become tarnished. Tarnishing is natural and occurs over time from a reaction to gasses in the air. Not to worry, it can easily be removed, cleaned and polished. Read more in our use and care guide
  • Damaged pieces that are not a manufacturing fault (eg. Snagged chain or any other piece, where an item has been damaged/squashed by misuse)


Before returning your jewellery to us, please contact our customer care team who will log your jewellery coming back to us and provide you with a free returns label.

Email: support@fiyah.com

Phone: +44 161 703 5606

Or use the contact form below...

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