Our 1 Year Warranty
How it works
Our jewellery is crafted to a high quality and each piece comes with a 1-year warranty. This means that with a valid proof of purchase, we are happy to exchange all pieces that have manufacturing faults up to 1 year.
What doesn't this cover?
- Lost pieces
- Any silver pieces that have become tarnished. Tarnishing is natural and occurs over time from a reaction to gasses in the air. Not to worry, it can easily be removed, cleaned and polished. Read more in our use and care guide
- Damaged pieces that are not a manufacturing fault (eg. Snagged chain or any other piece, where an item has been damaged/squashed by misuse)