Our free delivery option is fulfilled by Royal Mail who is continually taking industrial action on the run up to Christmas. Owing to this, your item may be delayed around the dates industrial action is taking place. Unfortunately, this is beyond our control. To help you when placing an order you can find a list of the dates on Royal Mail's website: Royal Mail strike updates | Royal Mail Group Ltd.
For delivery to the UK including the Channel Islands and Isle of Man.
| Delivery Method | Price | Delivery Time | Order By |
| Standard Delivery | Orders £20 or more: FREE Orders under £20: £1.95 | 2-3 Working Days | 3pm (GMT) Monday-Friday |
| Next Day Delivery (Signature required) *Excludes Weekends and Bank Holidays |
Orders £90 or more: FREE Orders under £90: £6 |
1 Working Day | 3pm (GMT) Monday-Friday |
For delivery to Europe.
| Delivery Method | Price | Delivery Time | Order By |
| Standard Delivery | Orders £20 or more: FREE Orders under £20: £1.95 | 10-15 Working Days | 3pm (GMT) Monday-Friday |
| Tracked Delivery | £5.95 | 5-7 Working Days | 3pm (GMT) Monday-Friday |
For delivery to all countries outside of the UK and Europe (not including South Africa).
| Delivery Method | Price | Delivery Time | Order By |
| Standard Delivery | Orders £20 or more: FREE Orders under £20: £1.95 | 10-15 Working Days | 3pm (GMT) Monday-Friday |
|
Tracked Delivery |
£5.95 | 5-7 Working Days | 3pm (GMT) Monday-Friday |
For delivery to South Africa.
| Delivery Method | Price | Delivery Time | Order By |
| DHL Express Tracked Delivery | £30 | 5-7 Working Days | 3pm (GMT) Monday-Friday |
UK Orders
All UK orders over £20 are trackable.
Once we have dispatched your order, you'll receive your tracking number to use with the Royal Mail Track and Trace System.
International Orders
For international orders, there's an option at checkout of an additional tracked delivery method at a small cost.
Local customs and duties charges may apply (when purchasing outside of the UK) and are the responsibility of the customer.
We are currently working on ways to reduce these costs.
All UK orders using the Next Day Delivery service will require a signature upon receipt.
If nobody is available to sign for your package at the delivery address, Royal Mail will leave a card with additional information so you can easily make alternative arrangements.
Need Help?
Have you got an additional question about delivery or anything FIYAH?
We are here for you Monday - Friday 8:30am - 5:30pm (GMT) via email, phone and live chat.
Email: support@fiyah.com
Phone: +44 161 703 5606
Alternatively, use the contact form below.