By now we are all aware of the severity of COVID-19, and you may be feeling a little anxious about it.
The COVID-19 pandemic is having an impact on all of us. The health of our loved ones, the businesses we rely on and the way we live our daily lives.
Lockdown can be stressful, let's have some fun!
With that in mind we wanted to share with you how we're dealing with it at FIYAH.
- We're still open! All orders are going out as per usual with no delay.
- Clean as a whistle. We are taking great care to ensure the utmost protective, safety and sanitisation procedures are in place.
- It's a ghost town. Only a core team is working from the premises and all of the FIYAH team are adhering to the latest government advice.
- Open All Hours. Our friendly customer service team are still always available to help with any questions you may have.
If you order before 2:30pm GMT we will send your order the same working day.
Also, if you want to surprise a family member or friend who could be feeling lonely with the lack of contact or are in need of a little protection you can send a meaningful gift directly to them.
You can send directly to a loved one by inputting there delivery details at checkout there is also an option to add a personal message at checkout.
We have observed slight delays with the mail service, both domestically and internationally.
UK - Small delays to service; Please allow an extra couple of days for UK delivery. Special delivery is still a guaranteed next day service.
Ireland - Small delays to service; please allow up to 10 days for delivery
Australia – No delays to service; expect delivery to take 5-10 days
Europe – No delays to service; being despatched by Deutsche Post and you can expect delivery within 3-7 days
USA – No delays to service; expect delivery to take 5-10 days
Canada – No delays to service; expect delivery to take 5-10 days
Thank you so much for all your support through what will likely be a moment for the history books.
Stay safe, be kind and take care.
Wishing you health and happiness.
- FIYAH Team