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IMPORTANT NOTICE!

There are potential delays affecting parcels dispatched to Canada. Due to ongoing postal strikes within Canada, deliveries are taking longer than usual. We understand the frustration this may cause, and please be rest assured that all affected parcels have been dispatched and are on their way, but delays are unfortunately beyond our control at this time.

We apologise for any inconvenience this may cause and appreciate your patience as we work to ensure your order reaches you as soon as possible.

Worldwide Delivery

UK 

For delivery to the UK including the Channel Islands and Isle of Man.

Delivery Method Price Delivery Time Order By
Royal Mail Tracked Delivery Orders £50 or more: FREE
Orders under £50: £2.50
2-4 Working Days 3pm (GMT) Monday-Friday
Royal Mail Express Tracked Delivery £4.95 1-2 Working Days 3pm (GMT) Monday-Friday
Royal Mail Next Day Delivery (includes Saturday delivery)

Orders £150 or more: FREE
Orders under £100: £9.95

1 Day 3pm (GMT) Monday-Friday

Europe

VAT is charged at checkout for orders that have a value of less than €150. Orders with a value of more than €150 will be charged VAT on receipt of the product.

Delivery Method Price Delivery Time Order By
Deutsche Post (DHL) Tracked Delivery Orders £50 or more: FREE
Orders under £50: £4.95
3-10 Working Days 3pm (GMT) Monday-Friday
DHL Express Delivery £35 2-6 Working Days 3pm (GMT) Monday-Friday

America

Delivered duties and taxes paid. 

Delivery Method Price Delivery Time Order By
Deutsche Post (DHL) Tracked Delivery Orders $50 or more: FREE
Orders under $50: $6.95
3-10 Working Days 3pm (GMT) Monday-Friday

FedEx Express Delivery

$25 1-3 Working Days 1pm (GMT) Monday-Friday


Australia and New Zealand

Delivered duties and taxes paid. 

There are currently delays with our free international service to Australia and New Zealand, we are hoping regular service (5-15 working days) will resume soon. 

Delivery Method Price Delivery Time Order By

Tracked Delivery

Orders $50 or More: FREE
Orders under $50: $10                                     

5-15 Working Days 3pm (GMT) Monday-Friday

DHL Express Delivery

$50

2-6 Working Days 3pm (GMT) Monday-Friday

Rest of the World

 Duties and taxes may apply country dependant

Delivery Method Price Delivery Time Order By

Deutsche Post (DHL) Tracked Delivery

Orders £50 or More: FREE
Orders under £50: £4.95                                     

5-15 Working Days 3pm (GMT) Monday-Friday

DHL Express Delivery

£45

2-6 Working Days 3pm (GMT) Monday-Friday

Other

Albania, Guadeloupe, Qatar, Saudi Arabia, South Africa, South America, Thailand, UAE, Kazakhstan, Indonesia, India, Iraq

Delivery Method Price Delivery Time Order By

Express Delivery

£45

2-10 Working Days 3pm (GMT) Monday-Friday

General Delivery Information

  • Delivery times exclude UK bank holidays and weekends.
  • UK Next Day deliveries must be signed for.
  • We currently do not ship to China, Ukraine or Russia. 

DELIVERY FAQS

Can I Track My Order?

All orders are sent on a fully tracked service.

Once we've dispatched your order, you'll receive your tracking details.

Will I Be Required To Pay Duty Charges?

Local customs and duties charges may apply (when purchasing outside of the UK) and are the responsibility of the customer.

We are currently working on ways to reduce these costs.

Does My Order Need To Be Signed For?

All UK orders using the Next Day Delivery service will require a signature upon receipt.

If nobody is available to sign for your package at the delivery address, Royal Mail will leave a card with additional information so you can easily make alternative arrangements.

Need help?

Have you got an additional question about delivery or anything FIYAH?

We are here for you Monday - Friday 8:30am - 5:30pm (GMT) via email, phone and live chat.

Email: support@fiyah.com
Phone: +44 161 703 5606

Alternatively, use the contact form below.

Contact us

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