IMPORTANT NOTICE!
There are potential delays affecting parcels dispatched to Canada. Due to ongoing postal strikes within Canada, deliveries are taking longer than usual. We understand the frustration this may cause, and please be rest assured that all affected parcels have been dispatched and are on their way, but delays are unfortunately beyond our control at this time.
We apologise for any inconvenience this may cause and appreciate your patience as we work to ensure your order reaches you as soon as possible.
Worldwide Delivery
UK
For delivery to the UK including the Channel Islands and Isle of Man.
| Delivery Method | Price | Delivery Time | Order By |
| Royal Mail Tracked Delivery | Orders £50 or more: FREE Orders under £50: £2.50 |
2-4 Working Days | 3pm (GMT) Monday-Friday |
| Royal Mail Express Tracked Delivery | £4.95 | 1-2 Working Days | 3pm (GMT) Monday-Friday |
| Royal Mail Next Day Delivery (includes Saturday delivery) |
Orders £150 or more: FREE |
1 Day | 3pm (GMT) Monday-Friday |
Europe
VAT is charged at checkout for orders that have a value of less than €150. Orders with a value of more than €150 will be charged VAT on receipt of the product.
| Delivery Method | Price | Delivery Time | Order By |
| Deutsche Post (DHL) Tracked Delivery | Orders £50 or more: FREE Orders under £50: £4.95 |
3-10 Working Days | 3pm (GMT) Monday-Friday |
| DHL Express Delivery | £35 | 2-6 Working Days | 3pm (GMT) Monday-Friday |
America
Delivered duties and taxes paid.
| Delivery Method | Price | Delivery Time | Order By |
| Deutsche Post (DHL) Tracked Delivery | Orders $50 or more: FREE Orders under $50: $6.95 |
3-10 Working Days | 3pm (GMT) Monday-Friday |
|
FedEx Express Delivery |
$25 | 1-3 Working Days | 1pm (GMT) Monday-Friday |
Australia and New Zealand
Delivered duties and taxes paid.
There are currently delays with our free international service to Australia and New Zealand, we are hoping regular service (5-15 working days) will resume soon.
| Delivery Method | Price | Delivery Time | Order By |
|
Tracked Delivery |
Orders $50 or More: FREE |
5-15 Working Days | 3pm (GMT) Monday-Friday |
|
DHL Express Delivery |
$50 |
2-6 Working Days | 3pm (GMT) Monday-Friday |
Rest of the World
Duties and taxes may apply country dependant
| Delivery Method | Price | Delivery Time | Order By |
|
Deutsche Post (DHL) Tracked Delivery |
Orders £50 or More: FREE |
5-15 Working Days | 3pm (GMT) Monday-Friday |
|
DHL Express Delivery |
£45 |
2-6 Working Days | 3pm (GMT) Monday-Friday |
Other
Albania, Guadeloupe, Qatar, Saudi Arabia, South Africa, South America, Thailand, UAE, Kazakhstan, Indonesia, India, Iraq
| Delivery Method | Price | Delivery Time | Order By |
|
Express Delivery |
£45 |
2-10 Working Days | 3pm (GMT) Monday-Friday |
General Delivery Information
- Delivery times exclude UK bank holidays and weekends.
- UK Next Day deliveries must be signed for.
- We currently do not ship to China, Ukraine or Russia.
DELIVERY FAQS
Can I Track My Order?
All orders are sent on a fully tracked service.
Once we've dispatched your order, you'll receive your tracking details.
Will I Be Required To Pay Duty Charges?
Local customs and duties charges may apply (when purchasing outside of the UK) and are the responsibility of the customer.
We are currently working on ways to reduce these costs.
Does My Order Need To Be Signed For?
All UK orders using the Next Day Delivery service will require a signature upon receipt.
If nobody is available to sign for your package at the delivery address, Royal Mail will leave a card with additional information so you can easily make alternative arrangements.
Need help?
Have you got an additional question about delivery or anything FIYAH?
We are here for you Monday - Friday 8:30am - 5:30pm (GMT) via email, phone and live chat.
Email: support@fiyah.com
Phone: +44 161 703 5606
Alternatively, use the contact form below.